Frequently asked questions
Everything you need to know before requesting your kit
We gather clear answers about shipments, insurance, appraisals and payments. If you need personalized help, our team is available by phone and WhatsApp.
Frequently asked questions
We answer the most common questions before you request your pack.
Tips before sending
- Pack each piece separately to avoid scratches during transport.
- Include your own photos if you want us to reference them in the final appraisal.
- If you send coins, keep them in their original capsules or sleeves whenever possible.
- Keep the courier receipt: it contains the kit tracking number.
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Request it in less than a minute. If you have questions, call us at 900 123 456.
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